Privacy Policy

Last updated: January 2025

Our Commitment to Privacy

Tawheed LLC is committed to protecting user privacy while providing valuable real-time operational analytics. This policy outlines our data handling practices and clarifies that we do not collect or process personal or sensitive health information.

Information We Collect

Our service operates by analyzing aggregated, anonymized data from public sources and facility APIs. The information we process includes:

  • Public Census Feeds: Anonymized demographic and traffic data.
  • Public Facility APIs: Real-time, non-personal operational data such as queue lengths and visitor flow.

We do not collect, store, or have access to any Personal Health Information (PHI) or personally identifiable information (PII) from our users or data sources.

How We Use Information

The anonymized data we collect is used exclusively to:

  • Provide, maintain, and improve our real-time queue analytics services.
  • Develop new operational insights and platform features.
  • Ensure the security and integrity of our systems.

We use information from cookies and similar technologies to improve the user experience on our website, such as remembering user preferences.

Data Security

We work hard to protect our platform and its data from unauthorized access, alteration, or disclosure. Our security measures include industry-standard encryption (TLS 1.3, AES-256), internal reviews of our data handling practices, and physical security measures for our infrastructure.

Information Sharing

We do not share any data with companies, organizations, or individuals outside of Tawheed LLC unless one of the following circumstances applies:

  • Aggregated Insights: We may share high-level, anonymized insights (e.g., "average wait times in a region"), which cannot be traced back to any individual or specific, non-public facility data.
  • For Legal Reasons: We will share information if required by law, regulation, or a valid legal process, but only to the extent required.

For more information on data handling policies related to advertising platforms, please see Meta's Prohibited Information clause.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@tawheed-llc.com or call (801) 433-7202.